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ONE-STOP SERVICE SOLUTION
  • Service Overview
    HESSNE’s One-Stop Service Solution provides end-to-end support throughout the entire equipment lifecycle. From initial consultation and product selection to manufacturing, delivery, commissioning, and after-sales service, we ensure a seamless and efficient experience that reduces operational complexity and total cost of ownership.
  • Who Is This Service For

    This service is ideal for:

     Equipment dealers and distributors seeking reliable long-term partners
    Contractors and fleet owners operating in construction, agriculture, and industrial sectors
    OEM and project-based clients requiring customized machinery solutions
    International buyers looking for stable supply, quality assurance, and responsive support
  • Scope of Services

    Our One-Stop Service Covers:

    Technical consultation and solution design
    Product selection and configuration optimization
    Customized manufacturing and attachment integration
    Quality inspection and factory testing
    Logistics coordination and global delivery support
    Installation guidance and operator training
    After-sales service, spare parts supply, and remote technical support
  • Why It Works – Our Differentiated Advantages
    Integrated Capabilities: In-house R&D, manufacturing, and service ensure full control over quality and timelines.
    Customization Expertise: Flexible configurations tailored to specific applications and working conditions.
    Efficiency & Reliability: Standardized processes reduce lead time and minimize operational risks.
    Fast Response Support: Nationwide service network combined with remote diagnostics lowers downtime.
    Long-Term Value: Lifecycle-focused service helps customers maximize equipment performance and return on investment.
  • How to Get Started

    Getting Started Is Simple:

    Share your application requirements or project details
    Receive a tailored solution proposal from our technical team
    Confirm configuration and production schedule
    Track manufacturing, delivery, and commissioning
    Enjoy continuous service support throughout equipment operation
CUSTOMIZED SERVICE SOLUTION
  • What Problems This Service Solves
    Standard equipment often fails to meet specific working conditions, regulatory requirements, or operational goals. HESSNE’s Customized Service addresses these challenges by transforming complex, application-specific needs into practical, reliable machinery solutions that improve productivity, reduce downtime, and optimize total cost of ownership.
  • What We Can Customize

    HESSNE offers flexible customization across both machines and systems, including:

    Machine structure, dimensions, and load capacity
    Power systems, hydraulic configurations, and control logic
    Attachments, tools, and multifunctional integrations
    Safety systems, emissions compliance, and market-specific standards
    Appearance, branding, and operator interface customization
  • Industry-Specific Integrated Solutions

    Our customized service provides complete solutions tailored to different industries and applications, such as:

    Construction and infrastructure projects
    Agriculture, landscaping, and land management
    Industrial material handling and logistics
    Municipal maintenance and public services
    Special-purpose and project-based operations
    Each solution is designed to match real operating environments and deliver stable, long-term performance.
  • Customization Process (From Requirement to Delivery)
    Requirement analysis and application evaluation
    Technical proposal and solution design
    Configuration confirmation and cost optimization
    Customized manufacturing and assembly
    Quality inspection, testing, and validation
    Logistics coordination, delivery, and commissioning
  • Why Choose Us for Customized Solutions
    Strong in-house R&D and engineering capabilities
    Proven experience in multi-industry customization projects
    Flexible production system with strict quality control
    Efficient communication and fast response throughout the project
    Long-term after-sales support and lifecycle service assurance
  • Frequently Asked Questions (FAQ)
    Is there a minimum order quantity for customized equipment?
    A: Customization is available for both single-unit projects and bulk orders, depending on the configuration and technical requirements.
    How long does a customized project usually take?
    A: Lead time varies by complexity, but most projects follow a clear schedule from design approval to delivery.
    Can customized machines meet local regulations and standards?
    A: Yes. All customized solutions are designed to comply with relevant safety, emission, and market-specific regulations.
    Is after-sales service available for customized equipment?
    A: Absolutely. Customized machines receive the same comprehensive after-sales support, spare parts supply, and technical assistance as standard products.

VALUE-ADDED SERVICES

Service Overview

HESSNE’s Value-Added Services are designed for customers who want to go beyond standard equipment supply and achieve higher operational efficiency, lower lifecycle costs, and stronger business performance.

This service is ideal for:
 Dealers and distributors aiming to improve service capability and customer retention
Fleet owners seeking better asset utilization and cost control
Contractors operating in construction, agriculture, and industrial sectors
OEM and project-based clients requiring extended operational support

Frequently Asked Questions (FAQ)

Are value-added services optional or mandatory?
A: All value-added services are optional and can be selected individually or combined based on your business needs.
Can value-added services be applied to existing equipment?
A: Yes. Many services, such as monitoring, training, and maintenance planning, can be applied to both new and in-service equipment.
Do value-added services support international customers?
A: Yes. Remote support, digital tools, and standardized service processes are available for global customers.
Will value-added services increase operating costs?
A: On the contrary, they help reduce long-term costs by preventing failures, improving efficiency, and optimizing operations.

What Value-Added Services We Provide

 Remote monitoring and equipment diagnostics
Preventive maintenance planning and service reminders
Spare parts management and priority supply support
Operator and technician training programs
Equipment performance analysis and usage optimization
Technical upgrades and system optimization solutions

Business Benefits You Gain

 Reduced equipment downtime and maintenance costs
Improved operational efficiency and productivity
Extended equipment service life and asset value
Better planning through data-driven insights
Stronger after-sales capability and customer satisfaction

How to Get Started

 Share your operational needs and service expectations
Select suitable value-added service modules
Receive a customized service plan and implementation schedule
Activate services and begin performance tracking
Access continuous technical and operational support
We are fully committed to the production, research and development, and sales of small and medium-sized machinery. We look forward to cooperating with you!
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 Telephone: +86-152-7573-2888
  Email:  admin@hessne.com
 WhatsApp: +8615275732888
 Address: Building 13-102, Chuangxin Science and Technology Park, High-tech Zone, Jining City.
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